Terms and Conditions
Welcome to Lightning Calls. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Introduction
These Terms and Conditions govern your use of the Lightning Calls website and the services provided by our company. By using our website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website or services.
2. Services Provided
Lightning Calls offers a range of services, including answering services, online management, dispatch services, and billing services. All services are provided subject to these Terms and Conditions, and any additional agreements specific to each service.
3. User Obligations
- You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of our services.
- You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- You agree to provide accurate and up-to-date information when using our services.
4. Payment Terms
All payments for services provided by Lightning Calls are due in accordance with the terms set out in the specific service agreement. Failure to make timely payments may result in suspension or termination of services. We reserve the right to change our pricing at any time, but any changes will not affect existing service agreements without prior notice.
5. Cancellations and Refunds
Cancellations of services must be made in accordance with the terms of the specific service agreement. Refunds will only be provided if stated in the service agreement or as required by law. To cancel a service, you must contact our support team as outlined in the service agreement.
6. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, and images, is the property of Lightning Calls or its content suppliers and is protected by applicable copyright laws. You may not reproduce, distribute, or use any of our content without our express written permission.
7. Limitation of Liability
Lightning Calls will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website. Our total liability for any claim arising under these terms will not exceed the amount paid by you for the service in question.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly. Continued use of our website and services after any changes constitutes your acceptance of the new terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Illinois, and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts in Chicago, Illinois.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at support@lightningcalls.com.