How to Set Up Your Account

To set up your account with Lightning Calls, follow the instructions provided after you sign up for one of our services. You'll receive an email with all the necessary steps to complete your setup.

If you have any issues during setup, please contact our support team for assistance.

I'm not receiving calls/messages from my Answering Service

Check that your forwarding settings are correctly configured. Ensure that your call forwarding number is accurate and that the service is active. If the issue persists, please contact our support team for further assistance.

My website/email is not functioning correctly

If you're experiencing issues with your website or professional email service, first check if there are any outages in your area or with your hosting provider. If everything appears normal, try restarting your devices and clearing your browser's cache. If the problem continues, reach out to our support team.

Using the Dispatch Services Dashboard

Our Dispatch Services dashboard provides real-time tracking and scheduling tools. To get started, log in to your account and navigate to the Dispatch section. You can find a detailed tutorial on using the dashboard in our Knowledge Base.

Managing Your Social Media Accounts

With our Online Services, managing your social media accounts is straightforward. Our team will work with you to establish a content schedule, respond to customer inquiries, and monitor your account's performance. For a full guide, visit our Social Media Management Guide.