Online management Services

Our online services at Lightning Calls are designed to help your business thrive in the digital world. From website management to social media and customer review management, our team is here to support your online presence with professional and reliable solutions.

Whether you’re looking for a basic service package or a fully customized plan, we have the flexibility to meet your specific needs and ensure your business stands out online.

Our Commitment to Excellence

Our phone technicians are trained to answer calls with precision and care, ensuring that your customers receive the best possible service. Whether you need a basic answering service or a fully customized experience, we can tailor our service to meet your specific needs.

Why Choose Our Online Services?

Industry Expertise

Experienced team with expertise in various online platforms.

Customizable Solutions

Customizable services tailored to your business needs.

24/7 Availability

Ongoing support to ensure your online presence remains effective.

Our Plans

Basic Plan

Website management and updates
Basic social media posting
Up to 5 social media posts
Customer online review monitoring
Live Chat support
Up to 20 customer interactions included
Monthly performance reports
Email support
Plan starting at 19.99 a week

Intermediate Plan

Website management and updates
Social media management and engagement
Up to 10 social media posts
Customer online review monitoring
Customer review generation
Live Chat support
Up to 40 customer interactions included
Bi-weekly performance reports
Email and phone support
Plan starting at 49.99 a week

Advanced Plan

Full website management and updates
Comprehensive social media management and engagement
Up to 30 social media posts
Customer online review monitoring
Customer review generation
Live Chat support
Up to 100 customer interactions included
Weekly performance reports
Dedicated account manager
Starting at 99.99 a week

Custom Plan

Fully tailored online services
Comprehensive website management
Advanced social media strategies
Unlimited social media posts
Customer online review monitoring
Customer review generation
Live Chat support
Unlimited customer interactions included
Custom performance reports
Dedicated support team
Price: Contact us for pricing

Frequently Asked Questions

Discover how our most popular services can benefit your business.

What is Lightning Calls?

Lightning Calls is a professional support service provider offering a range of services including answering services, online management, dispatch services, and billing solutions tailored to meet the needs of businesses across various industries.

How do I sign up for your services?

Signing up for our services is easy! Simply visit the service page you are interested in and select the plan that best suits your needs. Follow the prompts to complete your registration, and one of our team members will be in touch to finalize the setup.

Are my calls recorded?

Yes, calls are recorded for quality assurance, training, and dispute resolution purposes. You can find more details in our Privacy Policy.

Can I customize how my calls are answered?

Absolutely! We offer customizable call scripts and handling procedures to ensure your calls are managed according to your specific requirements.

What online services do you offer?

We provide a comprehensive range of online services, including website management, professional email management, customer reviews management, and social media management. Visit our Online Services page for more details.

How do you manage my social media accounts?

Our social media management includes content creation, scheduling posts, responding to customer inquiries, and monitoring engagement. We work closely with you to ensure your social media presence aligns with your business goals.

What types of businesses can benefit from your dispatch services?

Our dispatch services are ideal for businesses that require efficient coordination of teams, vehicles, or deliveries. We cater to various industries, including HVAC, plumbing, electrical, and transportation.

Can I track the progress of my dispatches?

Yes, all of our dispatch plans include real-time tracking, allowing you to monitor the status and location of your dispatched teams or vehicles.

How does your billing service work?

Our billing service includes customized invoice generation, automated payment reminders, and detailed financial reporting. We tailor our services to meet the specific needs of your business, ensuring accuracy and efficiency.

Is there a setup fee for billing services?

Pricing for our billing services is customized based on your business’s needs. Contact us to discuss your requirements, and we’ll provide a tailored quote.

How do I contact support?

You can reach our support team by visiting our Contact Us page and selecting the “Support” option. Please provide your customer number and a brief description of your issue, and we will get back to you promptly.

What should I do if I want to cancel a service?

To cancel a service, please contact our support team through the Contact Us page. Select the “Support” option, choose the service you wish to cancel, and provide your customer number and reason for cancellation.